Call Center Outsourcing
What do you think will be the impact of the bill of Senator Schumer U.S. on outsourcing in developing countries?
When the Democratic senator announced legislation on disclosure of customer service calls when transferred abroad and put an excise tax of $ 0.25 when she arrived, she had a significant impact, if this bill is approved? Is this a blow by handing over job losses United States? Does this mean call centers may stop outsourcing work?
Smoke and mirrors. Let now Outsourcing pass the cost on us – the consumer or reduce the wages of workers accordingly. This will not affect the company or its profit margin at all. Call centers can still be performed much more cheaply in countries like India or the Philippines in the U.S. – and it is unlikely these jobs back to U.S. with the cost of impending Obamacare about to impact on their bottom line.